Privacy Policy
Effective Date: 10/06/2026
Business Name: Olra Recruitment Solutions Ltd
Email: office@olra.co.uk
Registered Address: Centenary House, Centenary Way, Manchester, M50 1RF
1. Introduction
Olra Recruitment Solutions Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your personal data.
We provide permanent recruitment services within the United Kingdom.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Olra Recruitment Solutions Ltd is the Data Controller in relation to the personal data we process.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or our recruitment services.
2. The Information We Collect
We may collect and process the following categories of personal data:
Candidates
• Full name
• Contact details (email address, phone number, postal address)
• Date of birth
• CV, employment history and qualifications
• Education and training details
• Right to work documentation
• Salary expectations
• References (where provided)
• Interview notes and communications
• Any other information you choose to share with us
Clients and Business Contacts
• Name
• Job title
• Company details
• Business contact details
• Hiring requirements and related communications
Website Users
• IP address
• Browser type and device information
• Website usage data collected via cookies
We do not intentionally collect sensitive “special category” data unless it is relevant to a role and provided voluntarily. Where such data is processed, we ensure there is a lawful basis for doing so.
3. Lawful Basis for Processing
We only process personal data where we have a lawful basis under UK data protection law.
Candidates
• Legitimate interests – to provide recruitment services and match candidates with suitable roles
• Performance of a contract – where we are placing you in employment
• Legal obligation – for example, verifying right to work
• Consent – where required, such as certain marketing communications
Clients
• Legitimate interests – to provide recruitment services
• Performance of a contract – where we have agreed terms of business
Website Users
• Legitimate interests – to operate and improve our website
• Consent – for non-essential cookies
4. How We Use Your Information
We use personal data to:
• Provide recruitment services
• Match candidates with suitable job opportunities
• Introduce candidates to prospective employers
• Arrange interviews and manage recruitment processes
• Verify eligibility to work in the UK
• Maintain internal business records
• Comply with legal and regulatory obligations
• Send relevant job opportunities or business communications (where lawful)
We do not sell personal data to third parties.
5. Sharing Your Information
We may share personal data with:
• Prospective employers for the purpose of providing recruitment services, where lawful and appropriate
• Professional advisers (e.g. accountants, legal advisers)
• IT, CRM, and website service providers
• Regulatory bodies or legal authorities where required
All third-party service providers are required to process personal data securely and in accordance with applicable data protection laws.
6. International Data Transfers
Some of our service providers may process personal data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, such as approved contractual clauses or other lawful transfer mechanisms, to protect your data.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected or to comply with legal obligations.
Typically:
• Candidate data is retained for up to 2–6 years from our last meaningful contact, unless we are legally required to retain it longer.
• Client data is retained for the duration of the business relationship and in line with statutory requirements.
We periodically review stored data and securely delete information that is no longer required.
8. Data Storage and Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
These measures include secure CRM systems, password protection, restricted access controls, and secure cloud-based storage.
9. Your Rights
Under UK data protection law, you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data (where applicable)
• Restrict processing
• Object to processing
• Request data portability (where applicable)
• Withdraw consent where processing is based on consent
To exercise your rights, please contact us at:
office@olra.co.uk
We will respond to requests in accordance with applicable data protection laws.
10. Complaints
If you have concerns about how we handle your personal data, please contact us first so we can attempt to resolve the issue.
You also have the right to lodge a complaint with the
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
ICO registration number: ZC181426.
11. Cookies
Our website uses cookies and similar technologies to distinguish you from other users, improve your browsing experience, and analyse website traffic.
Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies:
Strictly Necessary Cookies
These cookies are essential for the operation of our website and enable core functionality such as security, page navigation, and access to certain areas of the site. These cookies do not require your consent.
Analytics and Performance Cookies
These cookies allow us to recognise and count the number of visitors and understand how users interact with our website. This helps us improve the way our website works. These cookies will only be used where you have provided your consent.
Functionality Cookies
These cookies enable the website to remember choices you make (such as preferences) and provide enhanced features. These cookies will only be used where you have provided your consent.
Managing Cookies
When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies.
You can also control and delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the revised effective date.